Jewelry Care

Jewelry Care, Sizing & Policies

Caring for Your Jewelry

Thank you for choosing Jewelry by ShawnaDenise.

Each piece is thoughtfully handcrafted by ShawnaDenise using carefully selected natural gemstones. Because every gemstone is unique, slight variations in color, pattern, shape, and natural inclusions are part of their beauty and make every piece truly one of a kind.

With proper care, your jewelry can remain beautiful for years to come.

Jewelry Care Tips

  • Remove your jewelry before exercising, swimming, showering, sleeping, or performing activities that may expose it to impact, moisture, or harsh chemicals.
  • Apply perfume, lotions, cosmetics, and hairspray before putting on your jewelry.
  • Avoid prolonged exposure to water, excessive heat, and direct sunlight, as some natural gemstones may fade or change over time.
  • Store each piece separately in a jewelry pouch or jewelry box to help prevent scratches and preserve the finish.
  • To clean your jewelry, gently wipe it with a soft microfiber or jewelry polishing cloth. Avoid jewelry cleaners, ultrasonic cleaners, bleach, alcohol, or other harsh chemicals, as they may damage the gemstones or hardware.
  • Stretch bracelets should be rolled gently onto your wrist rather than pulled apart, helping preserve the integrity of the elastic.

Bracelet Sizing Guide

The perfect bracelet begins with the right fit.

How to Measure Your Wrist

  1. Wrap a flexible measuring tape around your wrist just above the wrist bone (toward your elbow).
  2. Measure snugly—this is your actual wrist measurement.
  3. Add additional room based on your preferred fit:
  • ¼ inch – Very fitted
  • ½ inch – Standard comfortable fit (most popular)
  • ¾ inch – Relaxed fit
  • 1 inch – Loose, draped fit

No Measuring Tape?

Use a strip of paper, ribbon, or string to wrap around your wrist. Mark where it overlaps, then lay it flat and measure it with a ruler.

Standard Bracelet Sizes

  • 6.5" – Small
  • 7" – Average Women's Size
  • 7.5" – Comfortable Women's Fit
  • 8" – Large Women's / Average Men's Size
  • 8.5–9" – Larger Men's Sizes

If you're unsure of your size, we're happy to help before you place your order.

Returns & Repairs

Because each piece is handcrafted and many are made to order, all sales are final.

If your jewelry arrives damaged or experiences a craftsmanship issue, please contact us within 30 days of delivery.

We proudly offer:

  • One complimentary repair within 30 days of purchase for eligible craftsmanship issues.
  • Repairs outside the warranty period may be available for a small repair fee.

Normal wear and tear, accidental damage, improper care, or exposure to water or chemicals are not covered under the repair policy.

Natural Gemstone Disclaimer

Every gemstone is created by nature.

As a result, no two stones are exactly alike. Variations in color, veining, texture, translucency, and natural inclusions are expected and are not considered defects. These characteristics make your jewelry uniquely yours.

Please note that colors may appear slightly different depending on your device, screen brightness, and monitor settings.

Exchanges

We are unable to offer exchanges at this time.

If you have questions about sizing, gemstones, or selecting the perfect piece, please contact us before placing your order—we're always happy to assist.

Shipping

Orders are carefully handcrafted, inspected, and packaged before shipment.

  • USPS Priority Mail is recommended and includes tracking.
  • Shipping times begin after your order has been completed.
  • Once your package has been accepted by USPS, delivery is the responsibility of the carrier.
  • Please verify your shipping address before submitting your order. Jewelry by ShawnaDenise cannot be responsible for packages delayed, lost, or misdelivered due to incorrect addresses provided at checkout.

Questions?

We love helping our customers find meaningful pieces they'll treasure.

Email: JewelrybyShawnaDenise@gmail.com

Phone: (347) 829-5540

Thank you for supporting a small business where every piece is handcrafted with intention, care, and purpose.

Jewelry by ShawnaDenise

Where elegance is intentional, and every stone holds meaning.